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For any inquiries about our products or services, please send us an email.
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Frequently Asked Questions
How do I receive my PDF after purchase?
Your download starts automatically in your browser as soon as payment is confirmed. We also email the download link to the address you provided at checkout, so you can come back to it anytime.
Do I need to read music to use the booklet?
No. Every note is colour-coded and labelled with the same letter (C, D, E…) and number that appear engraved on your kalimba's tines. If you can match colours and labels, you can play.
Which kalimba does the booklet work on?
The booklet is written for the standard 17-key C-major kalimba — the most common type sold online. Specifically:
- 17 tines tuned to the C-major scale (C, D, E, F, G, A, B across two octaves)
- Letter and number labels in the notation match the engravings on each tine
- Tine colour bands in the notation mirror typical factory colour-coding
- Some songs may transfer to other layouts (e.g., 21-key), but compatibility is not guaranteed
What payment methods are accepted?
Payments are handled by Lemon Squeezy and accept Visa, Mastercard, American Express, Apple Pay, Google Pay and PayPal. All prices include applicable VAT.
What is your refund policy?
Because the booklet is a digital download delivered immediately, all sales are final. We strongly recommend trying the free sample first so you know exactly what you're getting.
How do I request a copy of my personal data?
Under GDPR, you may request a copy of any personal data we hold by emailing us with the subject line "Data Access Request." We respond within 30 days in a machine-readable format.